customerly.io 60 C
🛡️ SEO 48 🤖 GEO 59 ⚡ Perf 65 🏗️ Arch 78

customerly.io — Global SEODiff Score 60/100

customerly.io
📊

customerly.io scores 62/100 on the AI-Readiness Index, placing it in the middle tier of indexed domains — there is clear room for improvement. Within the infrastructure vertical, this places customerly.io above the industry average of 57 —, suggesting strong competitive positioning in AI search. Its server-rendered architecture ensures AI crawlers receive complete HTML on first request, a key advantage for extractability. The 12.7× token bloat ratio falls within the normal range, though there is room to trim navigation, footer, and script overhead. No structured data was detected, which means AI systems must infer all entities and relationships from raw HTML alone. All major AI bot user-agents (GPTBot, ClaudeBot, CCBot, Google-Extended) are permitted by robots.txt, ensuring broad AI crawler access.

60
C — Global SEODiff Score
Comprehensive search visibility assessment
Strong foundations, but Traditional SEO (48) is your bottleneck.
🎯 Top Fix: Add Organization + WebSite JSON-LD → +5–8 pts
🔬 Automated SEODiff Assessment · Snapshot: Mar 21, 2026 · 📋 API
📈 ACRI Trend 7 snapshots
Feb 23 Mar 21
🔔 Recent AI Indexing Activity
No recent changes detected by adaptive crawler.
Does your site score higher than customerly.io?
Run the same 40-signal audit on your own domain — free, instant results.
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🧮 Score Transparency — How is this calculated?
🛡️ Traditional SEO (25% weight)48 × 0.25 = 12.0
🤖 AI Readiness / GEO (40% weight)59 × 0.40 = 23.6
⚡ Performance (20% weight)65 × 0.20 = 13.0
🏗️ Architecture & Trust (15% weight)78 × 0.15 = 11.7
Weighted sum = 12.0 + 23.6 + 13.0 + 11.7
Global SEODiff Score = 60 (C)
📊 ACRI Sub-Scores (AI Readiness Detail)
100
Bot Access
avg 92
97
Rendering
avg 93
0
Structure
avg 35
0
Schema
avg 9
75
Tech Stack
avg 63
🔀
Visibility Delta: Google vs AI
Google (Tranco)
Top 10%
Rank #95541
+40 pts
Gap
AI (ACRI)
Top 49%
Score 62/100

customerly.io punches above its weight in AI — AI visibility exceeds Google ranking. This is a competitive moat worth protecting. ACRI measures technical crawler readiness. Read the methodology →

Why customerly.io ranks here

Tech stackCloudflare Pages
RenderingHybrid
Schema coverage0 blocks
Token bloat12.7×

Fastest improvements

  • Add basic Organization and WebSite JSON-LD to fix “0 schema blocks” (see Schema Coverage).
  • Reduce token bloat (navigation/footer/code) so agents reach your main content faster (see Token Bloat).
  • Create an llms.txt file so AI crawlers can discover your content structure without heavy crawling. Generate llms.txt →
  • Run a full entropy audit to find which DOM regions waste the most tokens. Run Entropy Audit →
🧪

JavaScript Rendering Check

We check what AI crawlers miss when they skip JavaScript execution.

Running headless browser to simulate AI extraction…
🛡️

Traditional SEO

48/100 25 % of Global Score 🟢 High Confidence

📝 Title Tag

61 chars
Too long

Optimal range: 30–60 characters for SERP display.

📋 Meta Description

114 chars
Too short

Optimal range: 120–160 characters for snippet control.

🔤 Heading Hierarchy

  • ✓ Exactly 1 <h1> tag — found 1
  • ✓ Has <h2> headings — found 11
  • ✓ <h2> not before <h1>

🔍 Indexability

  • ✗ Canonical tag present
  • ✓ No noindex directive
  • ✓ Meta viewport set
  • ✓ HTML lang attribute → en
  • ➖ Hreflang tags — N/A (single language site)
  • ✓ Googlebot allowed by robots.txt

🌐 Social / OpenGraph

  • ✗ og:title
  • ✗ og:description
  • ✗ og:image
  • ✗ twitter:card
📐 How the SEO Pillar score is calculated

SEO Pillar = Title (20 pts) + Meta Desc (20 pts) + Heading Hierarchy (20 pts) + Indexability (20 pts) + Social/OG (20 pts)

Each sub-score is derived from the checks above. Canonical tag, lang attribute, og:image, and a single H1 are the highest-impact items.

🤖

AI Readiness / GEO

59/100 40 % of Global Score 🟢 High Confidence

This pillar aggregates citation share, hallucination risk, bot access, schema health, and content extractability. The individual diagnostic sections below contribute to this score.

🔗

Citation Alternatives

Research
💡
Insight: In the infrastructure sector, safely.co.jp (ACRI: 90) currently has stronger AI extractability. AI models tend to prefer sources with higher semantic structure and schema coverage. Domains with ACRI < 40 see 3.5× more hallucinations. Read the research →
customerly.io
33
Your ACRI Score
90
Industry Peer ACRI
AI models prioritize pages with strong semantic structure and schema coverage. safely.co.jp has schema coverage of 3 blocks and uses WordPress. Improve your score by implementing the remediation patches below.
📊 Side-by-Side Comparison →
🚨

Hallucination Risk

Research

Is AI lying about your brand? This panel measures how likely LLMs are to hallucinate facts when extracting information from your page.

Analyzing hallucination risk…

🤖 Bot Access Matrix

GPTBot (OpenAI)
Allowed
ClaudeBot (Anthropic)
Allowed
CCBot (Common Crawl)
Allowed
Google-Extended
Allowed
Googlebot
Allowed

👻 Rendering (Ghost Ratio) Docs

Ghost Ratio 10%
0% — Safe 50% 100% — Risk
Status Server-Side Rendered (Safe)
Rendering Type Hybrid

📊 Structure & Information Density Docs

Structure Grade 0/100 — Poor
Structured Elements 0 elements (0 lists, 0 rows, 0 headers)
Total Words973
Raw Density0.0%
💡Low structure score (0/100). Your content appears as a wall of text with few structured HTML elements. You have 0 list items, 0 table rows, 0 table headers. Convert features into <ul> lists and data into <table> elements to help AI models extract structured information.

🏷️ Schema Health Docs

Organization Schema ❌ Missing
Product / Service Schema ⚠️ Not Found
Total Schema Blocks0 — No JSON-LD detected

Schema Coverage Map

0/7 schema types detected
❌ Organization
❌ Product/Service
❌ Breadcrumb
❌ FAQ
❌ Article
❌ WebSite
💡Organization schema missing. AI models cannot identify your brand entity. Without it, your brand won't appear in Knowledge Panels or be associated with your content.
💡Product / Service schema missing. AI models don't know this is a SaaS product. Add Product or SoftwareApplication schema so AI understands what you offer and can surface pricing/features.
💡BreadcrumbList schema missing. AI cannot understand your site hierarchy or how pages relate to each other.
💡FAQ schema missing. Adding FAQPage schema lets AI models directly extract Q&A pairs for Featured Snippets and chatbot answers.
💡WebSite schema missing. Add WebSite + SearchAction so Google can generate a Sitelinks Search Box for your brand in AI results.

📐 AI Efficiency Metrics Docs

32
AI Extractability
Low
Crawl Cost
None
Blocklist Risk
Extractability32/100 — AI models can barely extract answers from this page
Crawl CostLow (30/100) — efficient for AI crawlers to process
Blocklist RiskNone — 0 of 5 AI crawlers blocked

Token Bloat Research

7%
🗑️ 93%
Useful Content (6.4 KB)Bloat (75.2 KB)
Token Bloat Ratio12.7× — Normal

Multimodal Readiness

Visual Context39% Optimized for Vision
Image Alt Coverage27 / 69 images have alt text

TDM Rights

TDM-Reservation HeaderNot set
X-Robots-Tag: noaiNot set
💡Only 39% of images have alt text. Add descriptive alt attributes so multimodal AI (ChatGPT Vision) can understand your images.

🔥 Structural Entropy Check Research

0 Entropy
Poor Token Bloat: High
Noise Ratio: 92.1% · SNR: 0.09 · Signal: 1648 / Noise: 19257 tokens

🔬 AI-Crawler Simulation

See your website the way AI crawlers do. CSS stripped, structure labeled, content chunked.

🌐
This is what humans see — styled, branded, visual.
Toggle to "AI Agent View" to see what GPTBot, ClaudeBot, and other AI crawlers actually extract from this page.
🤖

AI Answer Preview

NEW

See how AI models summarize your site. Left: your actual content. Right: what the LLM extracts and says about you.

Simulating AI extraction…

🔧 Tech Stack

AI-Readiness Score75/100
Servercloudflare
CDNcloudflare
HTTP Status200
Load Time550 ms
Raw HTML Size81.7 KB
Visible Text Size6.4 KB

Performance & Speed

65/100 20 % of Global Score 🟢 High Confidence

⏱️ Time to First Byte

550 ms
Acceptable — room for improvement

Google considers <200 ms "good". AI crawlers may have even shorter timeouts.

📦 Page Weight

841
DOM nodes
82 KB
HTML payload
Lean page — fast for bots and users

🗄️ Cache & CDN

  • ✗ Cache-Control header
  • ✓ CDN cache status → HIT
  • ✓ CDN detected → cloudflare

🔬 Tracker Tax

0
tracker scripts
0
third-party domains
0.0%
token overhead
Minimal tracker load — clean signal for bots
📐 How the Performance Pillar score is calculated

Perf Pillar = TTFB (35 pts) + Page Weight (25 pts) + Cache/CDN (20 pts) + Tracker Tax (20 pts)

TTFB <200 ms = full marks. DOM >3000 or payload >300 KB incurs heavy penalties. Tracker scripts beyond 5 reduce score.

🏗️

Architecture & Trust

78/100 15 % of Global Score 🟢 High Confidence

🗺️ Sitemap & Robots

  • ✓ Sitemap declared in robots.txt → https://www.customerly.io/sitemap.xml
  • ✓ Googlebot allowed
  • ✓ GPTBot allowed
  • ✓ ClaudeBot allowed

🔗 Linking

55
internal links
9
external links
Good internal linking — helps crawlers discover content

🔒 Security & Trust

  • ✓ HSTS header (Strict-Transport-Security)
  • ✗ Content-Security-Policy header
  • ✓ HTTP status 200 OK (got 200)

♿ Accessibility Signals

  • ✓ HTML lang attribute → en
  • ✓ Meta viewport for mobile
  • ✓ Single H1 for screen readers
📐 How the Architecture Pillar score is calculated

Arch Pillar = Sitemap & Robots (30 pts) + Linking (25 pts) + Security (25 pts) + Accessibility (20 pts)

Having a valid sitemap, allowing AI bots, HSTS, and a good internal link count are the highest-impact items.

🏅 AI-Verified Trust Badge

Your site scores 33/100. Reach 80+ to unlock the green "AI-Verified" badge. Fix the issues below to improve your score.

AI-Verified badge for customerly.io
Pending Audit — score below 80 threshold
<a href="https://seodiff.io/radar/domains/customerly.io" rel="noopener"><img src="https://seodiff.io/api/v1/badge?domain=customerly.io" alt="AI-Verified by SEODiff" width="280" height="52"></a>

💡 Paste in your site footer, GitHub README, or email signature. Badge updates automatically as your score changes.

� Deep Crawl Analysis 44 pages · Deep-10

Homepage ACRI
33
Single-page score
+31
Subpages outperform homepage
Δ delta
Site-Wide ACRI
64
Avg across 44 pages · Range 0–82
Topical Cohesion
15%
Topical Drift
TF-IDF cosine similarity
Total Words
86333
Avg Bloat
6.4×
RAG Fractures [?]
37
⚠️
37 RAG-Chunking Fractures Detected

Poorly formatted tables or pricing grids on 37 pages will be split incorrectly during RAG chunking, causing AI models to hallucinate prices and features.

Page Type ACRI Token Bloat Words Status
https://www.customerly.io/blog/11-steps-to-success-how-to-create-the-optimal-onboarding-strategy-2
11 Steps to Success: How to Create the Optimal Onboarding Strategy - Customerly Blog
blog 82 4.7× 2552 ⚠️ RAG Fracture
https://www.customerly.io/blog/create-a-knowledge-base
Create a Knowledge Base from Scratch: Easy Guide in 13 Steps
blog 82 3.7× 3590 ⚠️ RAG Fracture
https://www.customerly.io/blog/best-live-chat-software
Best Live Chat Software For Every Use (15 Options)
pricing 82 3.7× 4664 ⚠️ RAG Fracture
https://www.customerly.io/blog/10-must-have-wordpress-plugins
10 must-have WordPress Plugins for your Business - Customerly Blog
pricing 82 4.0× 3451 ⚠️ RAG Fracture
https://www.customerly.io/blog/10-best-customer-experience-management-software
10 Best Customer Experience Management Software for 2025
pricing 82 4.3× 3316 ⚠️ RAG Fracture
https://www.customerly.io/blog/ai-customer-experience
How AI Can Elevate Your Customer Experience Game
pricing 82 4.4× 2881 ⚠️ RAG Fracture
https://www.customerly.io/blog/ai-customer-service
AI for Customer Service: Benefits, Use Cases & Top Software
pricing 82 3.2× 4918 ⚠️ RAG Fracture
https://www.customerly.io/blog/ai-for-customer-success
How SaaS Customer Service Teams Can Use AI for Customer Success - Customerly Blog
blog 82 5.0× 2369 ⚠️ RAG Fracture
https://www.customerly.io/blog/ai-knowledge-base
AI Knowledge Base: Everything you Need to Know in 2025
pricing 82 3.8× 3524 ⚠️ RAG Fracture
https://www.customerly.io/blog/benefits-of-chatbots
Top 20 Benefits of chatbots (and how to fix the issues)
pricing 82 4.1× 3068 ⚠️ RAG Fracture
https://www.customerly.io/blog/best-customer-retention-software-for-sustainable-growth
Best Customer Retention Software for Sustainable Growth
pricing 82 4.4× 3128 ⚠️ RAG Fracture
https://www.customerly.io/blog/best-customer-feedback-tools
Best Customer Feedback Tools for Every Use
pricing 82 4.2× 3432 ⚠️ RAG Fracture
https://www.customerly.io/blog/conversational-ai-platform
What are the best conversational AI platforms in 2025?
pricing 82 4.1× 3560 ⚠️ RAG Fracture
https://www.customerly.io/blog/csat-questions
CSAT Questions: Crafting Surveys that Deliver Results
blog 82 4.9× 2612 ⚠️ RAG Fracture
https://www.customerly.io/blog/customer-experience-analytics
The Power of Customer Experience Analytics: How to Use It to Optimize Your Business Strategy - Customerly Blog
pricing 82 4.7× 2524 ⚠️ RAG Fracture
https://www.customerly.io/blog/csat-survey
CSAT Survey: Measuring Customer Satisfaction the Right Way
blog 82 4.6× 2659 ⚠️ RAG Fracture
https://www.customerly.io/blog/best-subscription-management-software-for-saas
7 Best Subscription Management Software for SaaS to use in 2025
pricing 77 6.8× 1659 ⚠️ RAG Fracture
https://www.customerly.io/blog/7-live-chat-triggers-to-improve-your-saas-user-engagement-and-retention
Live Chat Triggers templates to engage and retain more SaaS customers
blog 77 5.3× 2249 ⚠️ RAG Fracture
https://www.customerly.io/blog/aht-meaning
AHT Meaning: Average Handle Time and How Can It Help Your Business?
blog 77 5.4× 2062 ⚠️ RAG Fracture
https://www.customerly.io/blog/5-strategies-for-an-effective-saas-customer-service
5 Strategies for an effective SaaS Customer Service
pricing 77 8.9× 1213 ⚠️ RAG Fracture
Showing 20 of 44 pages. Unlock full subpage table →
📂
Health by Sub-Directory
Average ACRI and top issues aggregated by URL path prefix
Path Pages Avg ACRI Ghost % Bloat Top Issue
/blog/ 34 78 0% 6.8× High JS Bloat
/pricing/ 2 64 0% 16.4× High JS Bloat
/features/ 1 59 0% 20.1× High JS Bloat
/integrations/ 1 0 0% 0.0× Low AI Readiness
/case-studies/ 1 0 0% 0.0× Low AI Readiness
/products/ 1 0 0% 0.0× Low AI Readiness
/faq/ 1 0 0% 0.0× Low AI Readiness
/contact/ 1 0 0% 0.0× Low AI Readiness
/docs/ 1 0 0% 0.0× Low AI Readiness
/about/ 1 0 0% 0.0× Low AI Readiness
🔗
Outbound External Citations
0 unique external domains cited across 44 pages
app.customerly.io ×37
youtube.com ×37
academy.customerly.io ×37
play.google.com ×37
linkedin.com ×37
get.customerly.io ×37
docs.customerly.io ×37
x.com ×37
🔄 Re-Crawl & Update 📡 Track this Domain

Scores update automatically each month. Create a free account for on-demand re-crawls (3/month free).

🔌 API Access

Pull this data programmatically. All sub-page metrics are available via our public API.

curl https://seodiff.io/api/v1/deep10/domain/customerly.io

Get your free API key — 100 requests/month included.

🔗 Similar infrastructure Sites

Domains with a similar tech stack, industry, and AI readiness profile to customerly.io. Compare side-by-side.

Domain ACRI AI Score Tech Stack Token Bloat Schema
customerly.io (this site) 33 62 Cloudflare Pages 12.7× 0
mcintoshlabs.com 58 72 Cloudflare Pages 2.3× 0 Compare →
incontriamoci.xxx 58 75 Cloudflare Pages 2.5× 1 Compare →
costadaurada.cat 58 79 Drupal 12.0× 0 Compare →
wbphidcl.com 58 79 Custom / Proprietary 10.5× 0 Compare →
woospeak.com 58 74 Ruby on Rails 10.0× 0 Compare →
Compare All 5 Similar Sites →

📊 Semantic Share of Voice

How often would an AI cite customerly.io when users ask about topics in this domain's niche? We run entity queries through our 188k-page search index and measure citation probability.

Analyzing citation landscape…

🩹

Remediation Patches

COPY-PASTE

Auto-generated code fixes tailored to customerly.io. Copy and paste these into your codebase to improve AI visibility. These patches are mathematically proven to increase extraction accuracy →

Add Organization JSON-LD
High Impact ⏱ 5 min
AI models cannot identify your brand entity without Organization schema. This is the #1 fix for AI visibility.
html
<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "Customerly",
  "url": "https://customerly.io",
  "logo": "https://cdn.prod.website-files.com/682775683cb87ad68e104fb4/6879286a66cd544c7cab641d_Variant%3Dblue%20icon%2C%20Dark%20mode%3Dno.png",
  "sameAs": []
}
</script>
Add WebSite + SearchAction JSON-LD
High Impact ⏱ 5 min
Enables the Sitelinks Search Box in Google and allows AI to understand your site structure.
html
<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "WebSite",
  "name": "Customerly",
  "url": "https://customerly.io",
  "potentialAction": {
    "@type": "SearchAction",
    "target": "https://customerly.io/search?q={search_term_string}",
    "query-input": "required name=search_term_string"
  }
}
</script>
Reduce Token Bloat
Medium Impact ⏱ 1–2 hrs
Only 7% of your HTML is useful content. AI crawlers waste context window tokens on bloat.
html
<!-- Move inline CSS to external stylesheets -->
<link rel="stylesheet" href="/css/main.css">

<!-- Move inline scripts to external files with defer -->
<script src="/js/app.js" defer></script>

<!-- Remove duplicate navigation blocks -->
<!-- Keep only ONE <nav> in the <header> -->

<!-- Ensure <main> wraps your primary content -->
<main>
  <!-- Your content here — this is what AI sees first -->
</main>
Add FAQ Schema
Medium Impact ⏱ 10 min
FAQ schema lets AI models directly extract Q&A pairs. This is the easiest way to get featured in AI responses.
html
<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "What is Customerly?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Add your answer here — describe what Customerly does in 1-2 sentences."
      }
    },
    {
      "@type": "Question",
      "name": "How does Customerly work?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Explain the key features and how users interact with Customerly."
      }
    }
  ]
}
</script>
📈

Projected Impact

ROI EST.

If you apply the patches above, here's the estimated improvement for customerly.io:

Current Score
62
Projected Score
80
Improvement
+18 pts
Add Organization schema +6 pts
Add WebSite schema +4 pts
Reduce token bloat +5 pts
Add FAQ schema +3 pts

*Estimates based on SEODiff's scoring model. Actual results depend on implementation quality.

📋 Data Export

Download scores and metadata for audits, client reports, or CI/CD pipelines. Exports contain computed metrics only (no copyrighted content).

All data is generated automatically and updated with each crawl. JSON exports contain scores and metadata only (no copyrighted content).

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🧭 Self-Diffing (Private Layer)

For owned domains, combine this world snapshot with private drift + regression history.
Template Drift
Track in My Site
Drift → Traffic Impact
In development coming soon
Regression Incidents
Track in My Site
Internal Linking
Deep Audit graph
Semantic Structure
GEO view in Deep Audit
Content Quality
Thin/duplicate tracking

🕒 History

Score over timeAvailable in My Site history
Drift eventsTemplate timeline + incidents
Drift → Revenue AttributionComing soon
Schema/rendering/extractability changesTracked per scan in project history
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